Server

Job Summary

The Server provides attentive, courteous, and efficient dining service to guests, ensuring a positive and enjoyable experience. They are responsible for taking orders, delivering food and beverages promptly, and maintaining a clean and organized dining area. A successful server is detail-oriented, can handle high-pressure situations with grace, and has a friendly, approachable demeanor to build rapport with guests.

Responsibilities

• Greet guests warmly, escort them to tables, and present menus.
• Take accurate food and beverage orders from guests and relay them to kitchen staff.
• Serve food and beverages quickly and accurately, ensuring all orders are complete and to guest specifications.
• Maintain knowledge of menu items, including specials, ingredients, and potential allergens.
• Check on guests regularly, refill drinks, and respond to requests promptly and courteously.
• Process guest payments accurately, handle cash and credit transactions, and manage receipts.
• Clear and reset tables efficiently after guests leave, ensuring cleanliness and readiness for the next guests.
• Work collaboratively with kitchen staff and other servers to ensure smooth and efficient service.
• Follow all health, safety, and hygiene guidelines to ensure a safe dining environment.
• Assist in restocking and organizing service areas, including bar and dining essentials.

Skills and Qualifications

• High school diploma or equivalent.
• Proven experience as a server or similar customer service role in a fast-paced dining environment.
• Strong interpersonal and communication skills.
• Ability to memorize orders and deliver exceptional customer service.
• Basic math skills for handling payments and cash.
• Physical stamina to stand, walk, and carry trays for extended periods.

Preferred Skills

• Knowledge of food and beverage safety and handling practices.
• Familiarity with point-of-sale (POS) systems.
• Bilingual or multilingual abilities.
• Experience with fine dining or high-end restaurant service.